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NPI Applications Engineer

NPI Applications Engineer

Job Title: NPI Applications Engineer
Contract Type: Permanent
Location: Oxford
Industry:
Salary: £30-35k + Benefits + Bonus
Start Date: ASAP
Reference: DW5243
Contact Name: David Watts
Contact Email: Davidw@gerrellandhard.co.uk
Job Published: August 20, 2020 11:17

Job Description

This exciting opportunity is working within the Applications Department and is to support  pre-sales business by travelling to customer sites, setting up special purpose machines, answering customer queries, running samples, demonstrations and early production runs for the customer. 
 
As a member of a world-wide Applications team you’ll travel extensively around Europe complementing the existing team.  We are looking for a self-starter, who enjoys travelling. You’ll need to be articulate, energetic and persuasive, while paying great attention to technical details. You will also need to be comfortable working independently in a fast-paced environment and be able to think on your feet, easily adapt to changing circumstances & customer queries.
 
Main Responsibilities
Installation, operation & process optimisation of new products at customer sites
Liaising with customer’s technical staff and managing early customer trials and expectations for new product releases
Support on-going business with troubleshooting issues escalated from the operations team in the field. 
From time to time, support the wider pre-sales technical engagement by supporting the Applications and Product Specialist teams 
Monitor, record and report work through lab notebooks on a continuous basis 
Manage continuous improvement of process, safety and quality
Support junior members of the Applications team 
 
Essential
Bachelor’s degree (or higher) in Chemistry, Physics, Materials Science, or an equivalent discipline.
Minimum 5 years of experience working in technical development or laboratory/production environment.
Experience working as a project lead.
Experience of running complex equipment and performing accurate measurements to tight deadlines and responding to urgent requests for technical information.
Experience leading trouble-shooting processes, development of procedures and ability to diagnose machine issues.
Experience of directly working with customers.
Proficiency in the use of Microsoft Office suite (good working knowledge of Excel, Word and PowerPoint).
Good communication and presentation skills
 
Desirable
Masters’ degree (or higher) in Chemistry, Physics, Materials Science, or an equivalent discipline.
Experience with vacuum deposition technologies.
Experience of authoring, training, or marketing in a technical environment.
Understanding of the processes used in electronic device manufacture.
 
This position would suit an outgoing Engineer who is happy to travel around 80% of the time, working closely with customers. Someone who is able to plan and organise their own work load; who has a flexible and adaptable approach and is big on teamwork. Resilience, Initiative and Problem Solving are words that describe you.
 
Benefits
Pension - Up to 5% matched
Westfiield Cover - Dentist / Eye tests etc
25 days holiday, can purchase more or sell back to company
Hours - 37.5 per week
9-5.30, or 8-4.30, or 10-6pm
Bonus - Individual & company – Up to 10%