Service Test Technician

Are you a hands-on technician with a passion for problem-solving and precision engineering? We are looking for a Service Test Technician to join our clients growing Service Department, ensuring our customers receive fully functional, high-quality laser products after repair.

In this role, you will operate state-of-the-art test stations, diagnose performance issues, support repair activities, and help drive continuous improvements in quality and efficiency.

What You’ll Do

• Operate multiple laser test stations, performing full functionality testing on repaired lasers.

• Accurately record all test results in Sunrise and other internal systems.

• Support diagnostic investigations on failed units, including structured fault finding and root-cause analysis.

• Carry out repairs, including fibre handling and splicing, following established procedures and work instructions.

• Assist the Service team with both repair and diagnostic workflows as needed.

• Identify defective parts and collaborate with the Quality team on escalations.

• Ensure all test equipment is properly operated, maintained, and issues are reported promptly.

• Maintain a clean, organised, and ESD-compliant workspace.

• Continuously apply best practice to improve throughput, product quality, and team efficiency.

What You’ll Bring

Essential

• Experience in a technical test environment or similar engineering test role.

• Proven ability in fibre handling and fibre splicing (cleaving, stripping, preparation, splicing).

• Strong, logical problem-solving skills with a methodical approach.

• Good IT literacy, including Excel, Word, and data-entry systems.

• Motivation to understand fibre laser operation and diagnose failures.

Desirable

• Experience with lasers, optics, fibre optics, or electronics.

• Familiarity with oscilloscopes, power meters, digital multimeters, or similar test equipment.

• Previous experience in repair or service environments.

Qualifications

• HNC or equivalent in an engineering or science discipline, or strong hands-on industry experience that demonstrates equivalent capability.

About You

• Hard-working, committed and well organised.

• Strong attention to detail with a quality-focused mindset.

• Logical thinker with structured problem-solving capability.

• Clear communicator, both written and verbal.

• Self-motivated and comfortable working independently or in a multi-skilled team.

• Adaptable, proactive, and eager to learn in a dynamic environment.

• Able to prioritise effectively and meet tight timescales.