Product Quality Engineer

Are you passionate about driving product quality to the next level?
Do you thrive on solving complex challenges and influencing teams to achieve excellence?

We’re seeking a Product Quality Engineer to play a pivotal role in improving product quality — both in-house and in the field — for an advanced range of high-technology products. This is your opportunity to work at the forefront of innovation, ensuring the performance and reliability of cutting-edge equipment used worldwide.

The Opportunity

As the go-to person for product quality performance, you’ll lead quality improvement initiatives, resolve escalated issues, and partner with cross-functional teams to embed quality excellence into every stage of production. From investigating field failures to enhancing internal controls, you’ll have the autonomy to make a tangible impact on product performance and customer satisfaction.

What You’ll Be Doing

• Act as the primary contact for product quality performance

• Lead investigations into escalated quality issues, including running 8D problem-solving processes

• Analyse field failures and drive internal corrective actions

• Support operations in embedding quality into processes and coaching teams in improvement techniques

• Track and report key quality KPIs for both field and in-house performance

• Ensure efficient and effective CAPA closure across the site

• Collaborate with supplier quality teams to address supplier-related failures

• Contribute to NPI (New Product Introduction) activities through audits, risk assessments, and continuous improvement recommendations

What We’re Looking For

Essential:

• Proven experience in product quality improvement (theory and practice)

• Strong skills in interpreting field failures and identifying internal solutions

• Experience leading and influencing cross-functional teams

• Proficiency with core quality tools such as 8D problem solving

• Excellent interpersonal, negotiation, and influencing skills

Preferred:

• SPC and Six Sigma training (Green Belt or higher)

• Knowledge of APQP, Control Plans, and FMEA

• Familiarity with JIRA and Confluence

• Understanding of ISO9001 requirements

• Experience with fibre laser technology (advantageous but not essential)

Qualifications

• HNC/HND/Degree in Quality, Manufacturing, Engineering, or a related field

• Quality Engineering or Six Sigma qualifications advantageous

About You

You’re a hands-on problem solver with a creative, logical, and methodical approach. You can coach others, prioritise effectively, and work across multiple projects with ease. You excel at understanding complex processes and influencing change — and you’re driven by a passion for delivering world-class quality.

If you want to be at the heart of new product launches, work with advanced technology, and make a real difference in product performance and customer satisfaction, we’d love to hear from you.